Bell Helicopter’s worldwide customer service and support effort took a major step forward today with the official opening of its first Bell Training Academy outside the U.S. The new center is located at sister company Textron Aviation’s Citation Service Center facility at Valencia Airport in Spain. The first operations at the new center are for initial, type and recurrent training in a new level-D, Bell 429-configured simulator manufactured by Bell sister company TRU Simulation + Training.
The new Bell Training Academy marks the first step in the company’s ambitions to place training and support closer to its customers. Speaking at a briefing before the formal unveiling, Bell Helicopter executive v-p of customer services and support Glenn Isbell Jr. said, “This facility is [also] our first foray into having a training facility with TRU and is a great opportunity. We’re trying to get closer to the customer and understand what customer needs are and how we can add value by providing a local offering.”
The new Bell Training Academy marks the first step in the company’s ambitions to place training and support closer to its customers. Speaking at a briefing before the formal unveiling, Bell Helicopter executive v-p of customer services and support Glenn Isbell Jr. said, “This facility is [also] our first foray into having a training facility with TRU and is a great opportunity. We’re trying to get closer to the customer and understand what customer needs are and how we can add value by providing a local offering.”
(Ian Sheppard - AINOnline News)
No comments:
Post a Comment